Shipping & Returns


Shipping UK

For repairs & resprays we will collect and re-deliver to any UK mainland address for £55.00 inc vat (one way £25.00 inc vat)

Channel Islands & UK offshore P.O.A ( Some Channel Islands are classed as International)

Republic of Ireland for delivery of 1 frame new or repair/respray £35.00

Rest of Europe inc. Belgium, Netherlands, Luxembourg, France, Germany, Denmark, Italy, Spain, Portugal and Greece

For delivery of 1 frame new or repair/respray £60.00

USA, Canada £125.00

Far East and Australia £130.00

Rest of the World for delivery of 1 frame new or repair/respray P.O.A

For multiple frames, tandems, trikes & complete machines P.O.A

Guarantees

Bob Jackson (1993) Cycles Ltd., guarantee that all their frames are built in their own works and that all reasonable precautions have been taken to ensure the finest materials and workmanship possible; should any defect occur we undertake to repair or replace, free of charge, provided same is returned carriage paid. Any composite materials used as part of their frames are guaranteed for a period of two years from the date of purchase. This does not apply to defects caused by accident, misuse, wear and tear, or neglect, and only applies to parts manufactured by us; this guarantee is only valid to the original customer and providing it has not been repaired or altered by any other firm. We do not hold ourselves responsible for any consequential damage or expense which may arise from the result of other manufacturers defective material or workmanship.

Returns

Customers wishing to return goods should note that Bob Jackson Cycles will only accept the return of goods that are faulty or suffering from material defect with a returns authorisation number. No other returns will be accepted.